
Mount Pleasant, SC, January 5, 2006
Easy Pay Online Debuts on www.mountpleasantwaterworks.com
Mount Pleasant Waterworks (MPW) customers are just a few clicks away from the simple life with this month’s debut of Easy Pay Online, a personal account access on MPW’s website.
With just a few steps through MPW’s website, Easy Pay Online allows customers to receive and pay their monthly water and wastewater bill. Individual account information is also available via secure password protected access. Customers may also check home or business water usage and compare to previous months, set up a new account, cancel / transfer service if they are moving, schedule a service visit and much more.
“Every year, more and more customers inquire about online transaction service, so we’re very pleased to be able to offer this option,” said MPW General Manager Clay Duffie. “It saves time and money for customers and it also saves MPW in operating expenses, which helps us keep water bills among the lowest in the region.”
Here’s a quick look at how to access Easy Pay Online:
Ready, Set, Simplify
- Go to www.mountpleasantwaterworks.com
- Click on the icon Easy Pay
- Go to Accounts
- Follow the quick steps to Register Your Account
- You’re all set to Make It Simple
Easy Way with Easy Pay
Once registered, customers will have secure access to their MPW account allowing them to receive and pay their bill online. That means no more paper invoices to track, no more checks to write, and no more postage to mail the payment. Customers may simply follow the prompts after they are registered.
Easy Pay Online allows customers to pay their bill from their computer by using a credit or bank debit card. This option features instant notification of receipt of their payments.
If a customer prefers to receive a bill online, but not have to worry about making the payment on time each month, then the Easy Pay bank, credit card or debit card draft payment alternative is the best option. Customers may easily sign up for that service online as well.
Fast Access to Account History, Customer Service
Aside from online billing and payment options, customers will also be able to access their account history and Customer Service for direct information, retrieve important forms and more.
Account history tracks a customer’s water usage and provides month to month comparisons. If usage is up in a given month, customers may click over to conservation tips to learn new ways to save water and money.
Customers may also request a service visit, file a question about water consumption, request a home water audit, or let MPW know if they are preparing to move.
It’s also easy to surf MPW’s newly designed web site to learn more about environmental clean-up and protection, read about how MPW sets equitable water rates, or learn more about MPW construction projects in your neighborhood.
Customers may give vital feedback to Mount Pleasant Waterworks through the site’s Contact Us feature and tell MPW how the web site can serve them better.
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